How to Solve My Website Page Not Found Error

Error 404 also known as Not Found error means that the server is trying to reach a page which is not accessible. It could be a page that you may have renamed to something else. For example: index.php the file might have been changed to indxe.php.

Troubleshooting

Here are some ways you can follow to solve your error:

1. Make sure that the start/home page is a valid index file.

• Check the spelling of the index file on your File Manager and check if the extension is also correct. If you have two valid index files in a directory, the server will load the file higher up on the priority list. See the complete list of valid file names.

2. Check that your domain name DNS records are correct.

• If these records are incorrect or misspelled, this could cause the error. Learn more of Vodien’s name servers here. Or if you’re hosting provider is a third-party provider, we recommend contacting them directly.

3. Allow global propagation.

• If you’ve already changed the name servers, please allow at least 2 – 4 hours for propagation. This could take up to 48 hours.

4. Check to ensure that your domain name is up to date.

• An expired domain name will mean that nobody can access your website. Make sure your domain registration is up to date. We recommend setting up domain auto renewal.

5. Look at Redirect Settings.

• If you’ve recently changed page URLs or moved content, make sure you’ve set up proper 301 redirects from the old URL to the new one.
• In WordPress, use a redirect plugin.
• On custom sites, check your .htaccess or server redirect rules.

6. Deleted or Moved Content.

• Confirm if the page exists by logging in to your website's control panel or CMS (like WordPress).
• Make sure that the page you're trying to access still exists and is published. 
• Ensure the page hasn’t been deleted or moved.

7. Clear Your Browser Cache.

• Clear your browser’s cache and cookies, then refresh the page to see if it loads correctly.

If you have further queries, please don’t hesitate to contact our 24/7 Singapore or Australia Support Team.