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Support Center » Knowledgebase » How to recover the folders and files I accidentally deleted?
 How to recover the folders and files I accidentally deleted?
Solution

Email Plan - Weekly Backups (up to 2 weeks)

Standard Plan - Weekly Backups (up to 2 weeks)

Professional Plan - Weekly Backups (up to 2 weeks)

Enterprise Plan - Daily Backups (up to 14 days archive), and Weekly Backups (up to 4 weeks)

Our backups are of your complete site and include your website files, emails, databases, and any other configuration.

Weekly backups are performed every Monday. Enterprise PlanĀ are backed up daily, and daily backups are retrievable up to the last 14 days, i.e. we make and keep a new backup everyday up to 14 days.

Existing backups will be automatically overwritten with new backups. To obtain a copy of your backup, open a support ticket to us requesting for your backup.

All clients are still urged to perform their own backups regularly, and backup before making any major changes to their websites.



Article Details
Article ID: 38
Created On: 07 Mar 2008 07:45 AM

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