This list is non exhausive, should you have any doubts, feel free to contact us.

Covered in all our hosting packages

• Web hosting account related setup, such as management of Email accounts, FTP, Subdomains, Addon domains
• Providing error logs for scripts error and advise
• Providing basic guidance for scripts troubleshooting
• Providing backups up to two weeks (For Linux account only)
• 6 hours resolution time - All server related issues (Non inclusive of scripts troubleshooting)
• 24/7 Emergency Phone Support

Not covered in all our hosting packages:

• Scripts installation
• Webdesigning services
• Website content update services
• Search Engine Optimization
• Onsite troubleshooting services