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Knowledge Base

How to Connect FTP via FileZilla on Windows

FileZilla is a very common FTP Client used by Windows users. FileZilla will allow you to importexportupload and download files from your server, and change permissions. You’ll get to familiarise on how to connect to your webspace using FileZilla. 

There are two ways to connect to your server. 

Using Site Manager

Step 1. Open FileZilla.
Step 2. Click File and choose Site Manager. Click New Site.
You may rename the ‘New Site’ to your website address. 

Step 3. Under General, enter your FTP Credentials

Note: Please follow the following for credentials:
 
  • Protocol: FTP – File Transfer Protocol
  • Encryption: Only use plain FTP (insecure)
  • Logon Type: Normal

Step 4. Click Connect

You will then see that your connection is successful and connected to the server.

Using Quickconnect

Step 1. Open FileZilla
Step 2. Enter your FTP Credentials
Step 3. Click Quickconnect.

ImportantWeb Hosting (Shared) packages may use port 21 or leave Port field empty. While VPS and Dedicated Servers may use 21 or 22 (SSH).

Once the connection is successful, you will be able to transfer files and do changes for your website

Please don’t hesitate to contact our 24/7 Singaporeor Australia Support Team if you have further questions. 

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