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Knowledge Base

Why Is My Control Panel Login Screen Unreachable

When you work with your website outside the house, like in cafes, the officepublic libraries, you may encounter problems logging in to your Control Panel. It usually brings you to an unreachable screen.

This could be due to the network you are connecting to; it could be equipped with firewall that block Vodien Control Panel access ports (2082 and 2083). This is very common at cafesschoolspublic libraries, etc as they mitigate their network security by closing all unused ports.

To assist you further in connecting to your Control Panel with this network, kindly contact us and we will provide you a workaround address.

Please don’t hesitate to contact our 24/7 Singapore or Australia Support Team, they’ll be happy to help.

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