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Knowledge Base

How Long Does Domain and Hosting Activation Take

Upon successful payment, your domain and/or hosting account will be instantly activated.

For non-PayPal / non-Credit Card payments, you may contact us to inform us regarding your payment. Once your invoice is confirmed paid, your account will then be activated immediately.

How Do I Start Using My Hosting Account?

Upon activation, the system automatically sends you a Welcome Email with your Web Hosting login information.

If you have not received your login information within 15 minutes, please do not hesitate to contact our SG or AU Support Team.

Note: Check your email Spam or Junk Inbox, in case our Welcome Email got redirected there.

What’s in our Web Hosting Welcome Email?

The Welcome Email will include the following essential information:

  • Hosting account login information
  • Control panel address
  • Email instructions
  • Webmail address
  • File transfer – FTP information
  • Domain Name Server (DNS) information
  • Support contact information
  • Billing account login information
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