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Knowledge Base

How to View and Update Call-in Pin

The call-in PIN is a four-digit PIN present and unique in each Vodien account. This is used to fully verify the account and is useful for requests made over the phone. Follow the steps below to locate and update the call-in PIN.  

  1. Access your profile’s Security settings. 
  2. In the Login Info section of the Security tab, scroll down to view the Call-in PIN box, and then update your call-in PIN. 

The call-in PIN is right below the New Password field as shown below.  

Call-in PIN Field in Vodien Edit Profile Section3. Enter the Current Password of your Vodien account manager in the field provided.  

Current Password Field in Vodien Account Manager4. Click Save

Save New Logins Button in Vodien Account Manager

Wait for the confirmation message saying that your profile has been updated. The changes should take effect right away. 

Profile Has Been Updated Message

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