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Knowledge Base

How To Update Your Account Profile

The last resort to retrieving your account manager logins is through the phone number and email address on your profile. So, it’s important that these details are up-to-date and accessible. Follow the steps below to update the details on your profile.

  1. Access your account manager.
  2. Click EDIT PROFILE.

    Screenshot of VD Account Manager Edit Profile Button

     
  3. Go through each tab and edit the details if necessary.
     
    • Profile – The information here is about the account owner, e.g., profile name, phone number, and address.  
    • Security – This tab contains your login credentials, e.g., email address (where the reset link and notifications are sent), the username and password.  
    • Preferences – This is where you choose your preferred language, timezone, and your communication preference.  

  4. Click Save when making changes on each tab.

    Screenshot of VD Account Manager Save Preferences Button
     

A message appears on the screen once changes are successfully saved. 

 

Contact Vodien’s Singapore or Australia Support Team if you have further questions.

 

 

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