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Knowledge Base

How to Upload Files and Folders via FTP

FTP or File Transfer Protocol is used to manage website files locally from your computer to the server where your website is hosted. FileZilla, WinSCP, Cyberduck, ForkLift, among others, are some of the FTP clients used to establish a connection via FTP. In this article, FileZilla will be used but the idea should be similar for the other FTP clients.

Step 1. Obtain your FTP credentials.  

Step 2Open any available FTP client installed on your device. If none is installed yet, you can download one from Filezilla’s website. Filezilla is the most commonly used FTP client as it is free and available for Mac and Windows systems. 

Step 3. Connect via FTP connection using the FTP client you have. You can see the instructions on the links below:  

Once the connection is established, the files and folders on both Local Site and Remote Site will be displayed. Get to know more about each section on an FTP client here. 

Step 4. Under Remote Site, highlight the destination folder where the files will be uploaded.  

Step 5. Under Local Site, locate and highlight the files and folders that need to be uploaded. 

Tip: Hold the CTRL key on the keyboard to highlight more than one item.

Step 6. Right-click on the highlighted area.  

Step 7. Choose Upload. 

FileZilla Upload Option

Step 8. Wait for the upload to be completed. The progress can be tracked at the bottom section of the FTP client.  

FileZilla Progress Bar

Once the upload is completed, the folders and files uploaded should appear under Remote Site and will still leave the same copy under Local Site. 

FTP Showing Uploaded Files

The files and folders uploaded can be double-checked in cPanel’s File Manager. 

If you require any assistance or, if you’ve encountered any issues, you may contact our Singapore and Australia Support Team, we’re available 24/7 to help you out.

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