How To Obtain Technical Support

To receive technical support, follow this guideline:

1. Check out our Knowledge Base.
2. If your issue is not in Knowledge Base, email our SuperSupport Team at [email protected].
3. For urgent request, please call us. Our phone support is 24/7 Tel: 6288 6264

   NOTE: You will need to send a support ticket and provide us with the ticket number when asked.

4. You may also access our Contact Page.

When submitting a ticket, please include the following:

1. Your domain name
2. Your problem

Requests pertaining to the below-mentioned list will not be available through phone. Please submit a ticket.

• Account password reset
• Retrieval of lost Billing account information
• Domain transfer password request