How to recover a domain in redemption period
A domain enters the Redemption Period after it expires and is not renewed within the renewal grace period. You can recover the domain during this period by submitting a redemption form and paying the applicable fees. This guide explains how to recover your domain before it is permanently deleted.
Note: Some of the Country Code Top-Level Domains (cc TLDs) that have redemption periods include: .HK, .SG, .IE, .IM, .IN, .IT, .LA, .ME, .MN, .MX, .NO, .NU, .PH, .PL, .PR, and .PW).
Processing a domain redemption
Domain names in the redemption period can no longer be renewed through the Account Manager as a policy. The only way to recover them is by initiating a domain redemption process using a Redemption Form. Follow these steps to access the form for your domain:
- Access your Vodien account manager.
- Locate the domain name that you want to redeem.
- On the Domain Registration row, click on REDEEM NOW button. This will open the redemption form.
- Download and fill out the Redemption Form.
- Contact our Customer Support over the phone to initiate the Domain Redemption request. Press 3 on the IVR.
- Wait for our Domain Support team to get back to your within 48 hours
Domain redemption forms
If the Redemption Form is not readily visible in the Account Manager, find the appropriate form based on your locale from the list below:
- Vodien AU Redemption Form
- Vodien MY Redemption Form
- Vodien PH Redemption Form
- Vodien SG Redemption Form
- Vodien ID Redemption Form
Restoring the domain from redemption
Recovering a domain from the Redemption Period restores it to Active/Registered status and extends its registration by one year. You will also need to pay the administrative fees set by the registry, which cover both the restoration and the one-year renewal.
Learn more about the Domain Lifecycle here.