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Knowledge Base

How to set up Titan Team Chat

Titan Team Chat enables real‑time communication with your team via direct messages and channels, fostering collaboration in a secure environment. This guide covers setting up the feature, creating or accessing your workspace, and sending email invites to team members.

 

On this page 

  

How Titan Team Chat helps your team work better

  • Message teammates instantly, one-on-one or in a group 
  • Create channels to organize conversations by project or topic 
  • Invite guests from outside your organization to collaborate 
  • Keep all your business communication in one private, secure place

  

How to set up Titan Team Chat

  1. In your Titan account, click the App Switcher icon in the top-left corner. 
  2. Select Team Chat
  3. On the Team Chat page, click Get Started
  4. Enter your email address. 
  5. Click Login if you already have a Team Chat account or click Create a Team to set up a new one. 
  6. Check your email for a verification PIN. 
  7. Enter the verification PIN to continue.

  

How to invite your teammates in Titan Team Chat

You can invite teammates while setting up your workspace or at any time afterward. On the setup screen, enter the email address of each teammate you wish to invite—repeat this step for each additional person, then proceed. An invitation link is automatically sent to every email address you provide. 

 

Troubleshooting guide

Resolve common issues with verification PIN and invitation emails.

If you don't receive the verification PIN email, wait a few minutes as delivery may be delayed. Also, check your Spam or Junk folder.  

If the email still hasn't arrived, return to the login screen, enter your email address again, and request a new verification PIN. 

If a teammate doesn't receive their invitation email, ask them to check their Spam or Junk folder.  

If they still can't find the email, resend the invitation.

 

 

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