How to clear browser’s cache and cookies?

It is important that you clear your browser’s cache and cookies since there are websites that you may access which shows old contents. Please follow the instructions below on how to clear browser’s cache and cookies. (Click on the Browser name and Operating System to expand the details.)

Clear browser’s cache and cookies

 

Google Chrome (Windows)

Step 1. Click on the 3 lines located at the top right corner of your browser.

settings-google-chrome

Step 2. Hover your mouse to More tools and select Clear browsing data.clear-browsing-data-windows-google-chrome

Step 3. Tick the check box Cookies and other site and plugin data and Cached image and files.

Step 4. Choose the time frame from the “Obliterate the following items from” drop down arrow. clear-cache-and-cookies-google-chrome-windows

Step 5. Click on Clear browsing data button.

Google Chrome (Mac)

Step 1. Click on the 3 dots located at the top right corner of your browser.

clear-cache-mac-chrome

Step 2. Hover your mouse to More Tools and select Clear Browsing Data.

clear-browsing-data-chrome-mac

Step 3. Tick the check box Cookies and other site and plugin data and Cached image and files.

Step 4. Choose the time frame from the “Obliterate the following items from” drop down arrow.

clear-cache-chrome-mac

Step 5. Click on Clear browsing data button.

Google Chrome (Mobile)

Step 1. Open Google Chrome and tap on the 3 dots located at the top right hand corner of your browser.

google-chrome-mobile

Step 2. Select History.

history-chrome-mobile

Step 3. In the History page, tap on CLEAR BROWSING DATA located at the bottom of your screen.clear-bowsing-data-chrome-mobile

Step 4. Select Cache, Cookies, site data and tap CLEAR.

clear-data-chrome-mobile

Firefox (Windows)

Step 1.a. Open browser; at the home page you can see Options with a gear icon. Click on it.options-firefox-windows

Step 1.b. You may also click on the 3 lines located at the top right corner of your Firefox browser and click on Options with a gear icon.

windows-options-firefox

Step 2. Select Advanced.

advanced-firefox

Step 3. Click on Network tab. You will see Cached Web Content. Click on Clear Now button.firefox-clear-cache

Firefox (Mac)

Step 1.a. In the left top corner of your screen, click Firefox and select Preferences.

firefox-preferences-mac

Step 1.b. You may also click on the 3 lines located at the top right corner of your Firefox browser and click on Preferences with a gear icon.

mac-firefox-preferences

Step 2. Select Advanced.

advanced-firefox

Step 3. Click on Network tab. You will see Cached Web Content. Click on Clear Now button.firefox-clear-cache

Safari (iPhone and iPad)

Step 1. Click on Settings.

settings1

Step 2. Choose on Safari.

iphone-settings-safari

Step 3. Tap on Clear History and Website Data.

clear-cache-iphone-safari

Safari (Mac)

Step 1. Click on Safari located at the top menu of your screen and select Clear History.

safari-mac

Step 2. You will have a window popup about clearing the history. Choose on the time you want to clear and click on Clear History button.

clear-history-safari-mac

 

 

If you have further questions, please do not hesitate to contact our support team.

clear browser's cache and cookies

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