How to update domain registrant contact

If you would like to update your domain registrant contact details or WHOIS information, you may edit it through Advanced Domain Manager in the Billing Client Area or Domain Portal. This option is only available for Global Domain Names , . ASIA and .SG domain names.

Note: When you change the Domain WHOIS Information for ‘com’, ‘net’, ‘info’, ‘org’, ‘biz’, ‘co’, and ‘asia’ TLDs, an email will be sent to the CURRENT and NEW Domain Registrants Email Address to verify the changes and both users must approve it.

(Click images to zoom.)

Step 1. Sign in to the Client Area.

clientarealogin

Step 2. Click Domains drop-down menu and select Advanced Domain Manager.

Step 3. In Advanced Domain Manager, click ‘Manage’.

 

Step 4. Click ‘Edit Registrant Contact” tab. This option is only available for Global Domain names (.com, .net, .org, .biz and .info) and SG domain names.

Global Domain Names Edit Domain Registrant

.ASIA Edit Domain Registrant

SG DOMAIN

Note: A ‘change of identity’ requires unlocking the domain name.

Example:

A. For a contact (registrant or administrative contact) that has specified an identification number (e.g. UEN, NRIC, etc.), a change of identity occurs when there is a change of the identification number. If there is a change of the “name” but not the identification number, the system will not flag it as a ‘change of identity’. This is to cut down the need for identity re-verification by the administrative contact. For example, if a registrant “Joe Pte Ltd” with Unique Entity Number (UEN) 53001111W has changed its name to “Joe (Singapore) Pte Ltd” but the UEN stays the same as 5300111W, it will not be considered as a ‘change of identity’ and the administrative contact need not perform a re-verification.

B. For a contact (registrant or administrative contact) that has not specified an identification number, a change of identity occurs when there is a change of the organisation name (for organisation-type contact) or first/last name (for individual-type contact) or when an identification number is provided. For example, if a registrant “Peter Goh” with no identification number provided updates to his information with NRIC “8012345A” or change his name to “Peter Goh B C”, it will be detected as a change of identity.

.COM.SG Edit Domain Registrant

.SG Edit Domain Registrant (can be Individual or Organization Contact Type)

 

 

 

Do not hesitate to contact our support team if you have further questions.

domain registrant contact

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