Remaining Prepared During Uncertain Times_ Make Your IT Infrastructure Work for You - main image

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September 16, 2021

Cloud Computing, Enterprise Cloud Technology 6 min read

7 Best IT Practices for Your Ecommerce Amid Uncertain Times

We are living in uncertain times. You can’t predict the future, but you can prepare for it.

Things often change faster than we might hope, and it’s impossible to know what might come next - an unusual, once-in-a-century event, perhaps! Businesses are learning that they need to be nimble when adapting to changing events at the national and international levels.

In uncertain times, a reliable IT infrastructure is more important more than ever. The pandemic drove an accelerated shift towards an online world, and this is likely to be permanent.

That’s why we’ll be looking at the best practices on how you can make their IT infrastructure work for your e-commerce during uncertainties and turn it to your advantage.

Make Your IT Infrastructure Work for You During Uncertain Times

It All Begins With the Fundamentals: The Right Tech Setup

The Right Tech Setup_

Not being able to do their job is one of the biggest stresses facing employees. Waiting 20 minutes to log onto a corporate network or sift through thousands of spam emails is frustrating. And it makes it hard to focus on work.

It’s all the worse to your customers as well having to deal with a slow website and not feeling secured transacting online.

Things like this eat away their time and your money. They create unnecessary stress. This is doubly true now that so many people are telecommuting and rely even more on technology.

You need to make certain your company has the solid infrastructure it needs for success which begins with choosing the right hosting service.

Your employees will be more able to get down to business if you give them the right tools.

Ensure You’re Agile: Embrace the Cloud

Embrace the Cloud_

When the pandemic first hit, businesses operating on the cloud were able to move more effectively into working from home than those that maintained on-site infrastructure.

Cloud computing is an indispensable defence against uncertainty. It’s able to scale up and down at a moment’s notice when things change for better or worse.

On top of this, it helps with peace of mind. In the event of a disaster surrounding your workplace, you’ll still be operating.

The cloud can also help you respond to surges in business robustly. There will be no in-house infrastructure changes required. You also won’t be on the hook for unnecessary charges during downturns.

If you truly want to be ready for anything, you should consider a virtual private server. Your own private server, hosted in an SSD cloud, ready to handle any amount of traffic without breaking a sweat!

Maintaining an in-house IT infrastructure is expensive in terms of staff, electricity, and fees. Migrating to the cloud gets rid of all of this.

You’ll be more agile in uncertain times, and you’ll have more money to reinvest back into your business. What’s not to like?

Turn the Situation to Your Advantage: Drive More Sales

Drive Online Sales

Online sales have been skyrocketing during the pandemic. And it’s not just for essentials. When they were stuck at home, people still wanted to shop.

Today, going online is the way to go to expand businesses opportunities for your e-commerce.

You need to capitalise on this demand. SMEs always need to be increasing their online presence both through their website and social media channels.

This is why having an IT infrastructure that works for you is so important. You need to be able to pivot and adapt to the shifting customer landscape to make sure you are taking advantage of these situations.

The right provider will take care of your core web vitals to make sure that during surges like this, new customers are satisfied by their experience on your website.

Don't Let Your Guard Down: Protect Your Business

Protect Your Busines

Similarly, the one thing we know is that the world will be forever changed after the pandemic. Websites and other digital assets and the remote working setup will only continue to grow in importance.

Cybercriminals are well aware of this. They launched a record number of attacks against SMEs when the pandemic first hit. Even during regular times, as much as 60% of companies fold after a cyber-attack.

Safeguard your business with website protection tools. With these in place, you can ensure that your business and your IT infrastructure are safe.

Website protection includes features you can’t do without:

  • Malware scan and removal  
  • Web-application firewalls  
  • Prevention against SQL Injections  
  • Protection against Remote/Local File Includes
  • Remote daily backups

Best of all, these tools are highly affordable. For the price of a few cups of coffee, your business can have total coverage against online threats. This is not an area to try and save money in!

The best website security can provide you with all-in-one protection. That means affordable and with clearly explained packages.

Don’t Be Afraid about the Remote Working Setup...

Don’t Be Afraid of Remote Working Employees

Remote work isn’t just an unfortunate side effect of the pandemic. There are measurable advantages to allowing your employees to work from home.

As long as you have an IT infrastructure that allows it, you just can’t afford to be afraid of remote work. Over 70% of workers can increase their productivity by working from home.

So when considering the costs of updating your IT infrastructure, make sure you are weighing it against the money you’ll be able to save.

Not to mention that as the last two years have shown us, you never know what is on the horizon.

...But Also Consider the Work-Life Balance of Your Employees

Consider the Work-Life Balance of Your Employee

The internet makes modern business possible. It is impossible to even imagine how the world would have functioned recently without it.

But it also has a way of blurring the lines between work and home life. Employees struggling to recharge will not be giving you their best work.

A fantastic IT infrastructure that allows a seamless transition into working from home is essential. But you still need to be mindful that many people find this transition difficult.

Many employees are experiencing burnout with the move to online work, coupled with the uncertain times in the world right now. That can mean employees leaving your business. Which for you means more time and money spent onboarding new employees.

So make sure that you’re ahead of this problem.

Consider setting a policy (and following it!) of avoiding work communication outside of work hours. Especially on weekends!

The same also goes for sending out emails or any other type of work communication - even the fun ones. Let people have their time to unplug and unwind. 

Above All! Choose the Right Provider

Above All! Choose the Right Provider_

You need to make sure you implement cloud computing, web, and server hosting correctly. Done right, you’ll have the power and security of a giant like Google, with the flexibility of a startup.

However, you need to make sure you choose wisely. The best providers should provide you with:

  • Free IT infrastructure management 
  • Proactive monitoring 
  • DDoS protection
  • Superfast SSD storage
  • Your choice of OS

The right provider will be the bedrock your business relies on day in, day out. So don’t ignore the importance of making a good choice.  

What Does This Mean For Business Owners?

The uncertainty at the moment is difficult for everyone, and particularly for e-commerce businesses. There’s simply no way to ignore that.

But as we’ve discussed today, there are many ways you can limit the difficulties you’ll face, and even turn the situation to your advantage.

Whatever you do, don’t forget that your IT infrastructure is your bedrock during these uncertain times. It pays to choose the best available to you to ensure that you’re agile and ready for anything.

The best providers will give you packages with everything you need and clearly explained fees, so you’ll be ready for anything. Vodien’s proactive IT solutions have all that in store for you.

About Vodien  

Vodien is Singapore's leading provider for Web hosting, Servers, and Web Security. Besides Virtual Private Servers (VPS) and Dedicated Servers that offer high performance and scalability, we offer colocation rack space to run servers in T1 secured environment. 

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