Good, steps to follow is easy. Thanks.
Replies were timely and the issue was fixed on the day of ticket request. Kudos to the team!
So far been satisfyingly good :)
Good & response fast!
I appreciate the swift action taken to block malware. Please contInue to be vigilant. Many thanks.
Excellent work done by Ken and Vodien technical team to help me solve my issue swiftly. To me, having website down time means revenue could be lost especially in the e-commerce industry where competitions are very stiff. Appreciate their assistance as they are very professional and helpful too. I'm Impressive!
Quick and prompt service!
Fast and initiative team.
I am writing to comment Gino for his excellent customer service and technical support this evening. Something had gone amiss with our e-mail and I wasnt able to receive any e-mails since 11am this morning. Gino took on my case when I went to Chat Support on Vodien.com. He resolved my issue and restored my access to e-mails (including older mails which had not come through in the interim time). Importantly, he also helped confirm 3 crucial mails to clients this morning had been sent and gone out. This was vital as these mails were in response to client queries. Throughout the entire process, Gino was thorough, comprehensive, and patient in arriving at the fullest resolution possible. Therefore, I would like to express appreciation and provide due recognition as well as inform management of his good work. Such customer support assures and inspires us to continue using Vodien as our domain and e-mail provider.
Very responsive and tactful, thanks.
Fast response and solved the issue.
Jeff was fast and kindly gave me free upgrade to 1GB, and solved my problem.
Excellent, very systematic follow up!!
Michael was helpful.
Prompt and professional services provided.
Actually, I think Vodien is great. good job.
Mirko replied in time and shows his dedication and taking ownership with our request. Keep it up.
Very good support and efficiency. Thank you Lionel and Vodien team.