How To Create a Titan Email Account

This article explains how to set up a new email account or mailbox in Titan Email. Creating a mailbox allows you to assign a professional email address to a user within your domain so they can send and receive messages.

You may need to create a new email account when onboarding a team member, setting up a role-based email (for example, support@ or sales@), or adding another user to your organization. This guide walks you through the process.

Before you start

Before creating an email account, make sure your domain is properly configured to work with Titan Email. Verify that your domain’s DNS settings (MX and TXT records) are correctly set up. These records ensure that your emails can be delivered and received through Titan Email.

If you have not completed this step yet, configure your DNS settings by following the Set Up MX and TXT Records for Titan Email guide.

Once done, you can proceed with creating a new email account.

Steps to create a Titan Email account

Follow the steps below to create a new mailbox:

1. Access Your Titan Email Manager.
2. Click on Email Accounts. This opens the Email Accounts page.
3. Click Create new email account.
4. In the Email field, enter your preferred email address.
   NOTE. Enable Make this email account an admin if you want the user to manage other accounts. Admin accounts can:

   • Add or delete email accounts
   • Manage upgrades and billing
   • Manage other admin accounts
5. Enter a password in the Password field.
   • Alternatively, enable Automatically generate password to create a secure password.
      
6. Provide a Password recovery email address.
   NOTE. Ensure that this email is active and accessible. It will receive login details for the new mailbox and can also be used to reset the password if needed.
7. Click Create new account, then click Done. 

Once completed, your email account will appear on the Email Accounts Table.

Email Accounts Table Overview

After creating a mailbox, you can manage it through the Email Accounts Table, which lists all email accounts associated with your domain.

You're all set!

Congratulations! Your Titan email account is now ready to use.

You can start sending and receiving emails through Titan Webmail or connect your mailbox to your preferred email client, such as Outlook or Gmail.