This article explains how to access DNS management in the Account Manager and how to manage the DNS records for your domain, including adding, editing, and deleting records.
You can use the DNS management section to add, edit, or remove DNS records associated with your domain.
Adding an A Record
To add an A Record, follow these steps:
On the DNS Settings section, click on the ☰ button and click Add Record. A new DNS option will appear.
On the Add Record dropdown, select A Record, then click Add. A new DNS row will appear.
On the Sub Domain field, the value depends on what domain (main domain or subdomain) you are pointing to the IP address:
If the A Record is for the main domain, just leave the Sub Domain field empty.
If the A Record is for the subdomain, enter the subdomain (www, blog, shop, etc.) in the Sub Domain field.
See the sample use cases for A records below:
Use Case
Instructions
You need to add the IP address (1.2.3.4) to your main domain as A record.
Leave the Sub Domain field empty.
IMPORTANT. The empty Sub Domain field is equivalent to "@" in some other providers. Putting "@" in our interface will not work. So, just leave it empty.
You need to add the IP address (1.2.3.4) to the "www" version of your domain as A record.
Enter www in the Sub Domain field.
You need to add the IP address (1.2.3.4) to your subdomain blog.yourdomain.com as A Record.
Enter blog in the Sub Domain field.
On the IP Address field, enter the required IP address.
Click Update.
Wait for the new DNS record to work within 48 hours.
Adding a CNAME Record
To add a CNAME Record, follow these steps:
On the DNS Settings section, click on the ☰ button and click Add Record. A new DNS option will appear.
On the Add Record dropdown, select CNAME Record, then click Add. A new DNS row will appear.
On the Sub Domain field, the value depends on what domain (main domain or subdomain) you are pointing to the CNAME value:
If the CNAME Record is for the main domain, just leave the Sub Domain field empty.
If the CNAME Record is for the subdomain, enter the subdomain (www, blog, shop, etc.) in the Sub Domain field.
See the sample use cases for CNAME records below:
Use Case
Instructions
You need to point the primary domain (yourdomain.com) to a CNAME (blog.cname.com).
Leave the Sub Domain field empty.
IMPORTANT. The empty Sub Domain field is equivalent to "@" in some other providers. Putting "@" in our interface will not work. So, just leave it empty.
You need to point (www.yourdomain.com) to CNAME (blog.cname.com).
Enter www in the Sub Domain field.
On the Hostname field, enter the required CNAME value.
Click Update.
Wait for the new DNS record to work within 48 hours.
Adding an MX Record
To add a new MX Record, follow these steps:
On the DNS Settings section, click on the ☰ button and click Add Record. A new DNS option will appear.
On the Add Record dropdown, select MX Record, then click Add. A new DNS row will appear.
On the Sub Domain field, the value depends on what domain (main domain or subdomain) you are pointing to the MX value:
If the MX Record is for the main domain, just leave the Sub Domain field empty.
If the MX Record is for the subdomain, enter the subdomain (www, blog, shop, etc.) in the Sub Domain field
Select a Priority. The priority number depends on your email provider's requirements.
On the Hostname field, enter the MX value.
Click Update.
Wait for the new DNS record to work within 48 hours.
Adding a TXT Record
Most of the time, the TXT record is used for domain verification, SPF, and DKIM.
To add a new TXT Record, follow these steps:
On the DNS Settings section, click on the ☰ button and click Add Record. A new DNS option will appear.
On the Add Record dropdown, select TXT Record, then click Add. A new DNS row will appear.
On the Sub Domain field, the value depends on what domain (main domain or subdomain) you are pointing to the TXT value:
If the TXT Record is for the main domain, just leave the Sub Domain field empty.
If the TXT Record is for the subdomain, enter the subdomain (www, blog, shop, etc.) in the Sub Domain field
On the Text Record field, enter the TXT value.
Click Update.
Wait for the new DNS record to work within 48 hours.
Adding an SRV Record
To add an SRV Record, follow these steps:
On the DNS Settings section, click on the ☰ button and click Add Record. A new DNS option will appear.
On the Add Record dropdown, select SRV Record, then click Add. A new DNS row will appear.
On the Sub Domain field, the value depends on the service and protocol value required by your host. It's the combination of the service and protocol value with underscore prefix and separated by a dot. See the sample use case below:
Use Case
Instructions
Your hosting provider gives you the following service and protocol details for SRV.
Service: sipfederationtls
Protocol: tcp
Enter _sipfederationtls._tcp in the Sub Domain field.
IMPORTANT. The underscore (_) before the service and protocol value is required. Then they are separated with a dot (.) or full stop..
On the Priority field, enter the SRV priority number required by your host.
On the Weight field, enter the SRV weight required by your host.
On the Port field, enter the SRV port number provided by your host.
On the Target field, enter the SRV value or target value. This is the SRV canonical hostname provided by your host.
Click Update.
Wait for the new DNS record to work within 48 hours. .
Editing a DNS record
If you want to edit an existing DNS record, follow these steps:
Hover your mouse over to the DNS record that you want to edit.
Click Modify.
Make the necessary changes.
Click Update.
Wait for the new changes to work within 48 hours.
Deleting a DNS record
To delete an existing DNS record, follow these steps:
Hover your mouse over to the DNS record that you want to delete.
Click Modify.
Click the Delete button in the Action column.
Review the details of the DNS record that you will be deleting.
Click Update to confirm.
NOTE. Please note that the deleted DNS Record may continue to work within 48 hours due to DNS caching.