Knowledge Base
How to create and manage Autoresponders in cPanel
The Autoresponder tool in cPanel allows you to set up an automatic reply to incoming emails. You can use it to notify senders when you are away, out of the office, or unable to respond immediately.
Add an Autoresponder in cPanel
- Log in to cPanel.
- In the Email section, select Autoresponders.
- Click Add Autoresponder.

- Configure the following settings:
- Character Set: Leave the default setting unless a different character set is required.
- Interval: Specify how many hours should pass before another automatic response is sent to the same sender.
Note: The Interval setting determines how often the same sender receives an automatic response.
For example, if the interval is set to 24 hours, the sender receives one autoresponse and will not receive another until the 24-hour period expires. Setting the interval to 0 sends an automatic response for every email received. - Email Address: Select the email account that will send the automatic reply.
- From: Enter the name that will appear as the sender of the autoresponse.
- Subject: Enter the subject line for the automatic reply.
- Body: Enter the message that recipients will receive.
- Start Time: Choose when the autoresponder should begin sending responses.
- Stop Time: (Optional) Specify when the autoresponder should stop sending responses.

- Click Create to save and activate the autoresponder.
Delete an Autoresponder in cPanel
- Log in to cPanel.
- In the Email section, select Autoresponders.
- Under Current Autoresponders, locate the autoresponder and click Delete.
- Click Delete Autoresponder to confirm.
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