Sitebuilder Support Articles

Please be guided here on how to create your personalised email account for your Basic Email Hosting and Exchange Email. Contact our support team for further questions.

Outlook 2016 is the latest email client from Microsoft Office. You will be able to access your emails once you open your computer with this application. This is a guide to set up your email with POP or IMAP.

Putting images on your email signature is a little way to advertise your business in a subtle way. Learn how to insert an email signature on your webmail in this article.

Here's our guide to add email addresses to your blacklist and whitelist to ensure you are only receiving emails you wish to receive. Follow these steps.

Download emails using Roundcube through Webmail. Follow the step-by-step guide on this page to ensure all emails are downloaded to your drive.

Website Builder allows you to configure your website pages as how you want them to be. Here are the things that you can do with your website pages.

Create autoresponder on your email account to automatically respond to emails when you're on a holiday or out-of-office. Please follow the instructions in this article.

This article will show you how to effectively manage your Website Builder Features. Read this guide to know more.

Blocks on the website builder are the elements of your website page that contains the texts, design, media, etc. Learn how to configure Blocks through this guide.

Familiarise yourself with the website builder interface to easily get around and make the most of the website builder’s features.

Rather than deleting the account, you can unsuspend a user to use the account any time. This guide will show you how to suspend and unsuspend an email account.

This guide will show you how to publish your website, whether you're creating it for the first time or updating a live site.

This article describes the Blog feature in the Vodien Website Builder. It explains what a blog is, how to enable the feature, how to create and publish a single blog post, and how to design the blog page — including layout format, post display settings, pagination, and page visibility options.

Learn how to create an Email Forwarder via cPanel. Please be guided with our detailed instruction on this page. For further assistance, please contact our support team.

This guide will walk you through how to add videos to your website using Website Builder, so you can display videos from YouTube, Vimeo, or Dailymotion.

This guide will walk you through how to customize your website’s navigation header using Website Builder.

This article explains how to upgrade a Vodien Website Builder plan to the Website + eCommerce plan. It provides the steps to locate the product in the account, initiate the upgrade from the Overview tab, and complete the checkout process.

This article describes how to add and customize heading and text elements within the Vodien Website Builder. It explains how to insert a heading or text element, use the editor tools for formatting (such as bold, italics, links, font, size, and color), and work around adding text over an image using pre‑built banners. The article also covers deleting, moving, and resizing text elements.

This guide walks you through the steps to create and launch a website using the Website Builder. It explains how to build your site with starter content, customise its design, publish it online, and improve its visibility.

This article explains how to track and manage customer orders in your Vodien Website Builder online store. Learn how to access your order dashboard, monitor sales activity, and manage order fulfilment to help keep your store operations organized and efficient.

This article provides a simple step-by-step guide on how to add a store to your website using Vodien Website Builder. It will help you quickly set up your online store so you can easily showcase and sell your products or services directly from your website.

This article will walk you through how to add and customise a contact form in your website. By the end of this guide, you'll have a fully working contact form that lets visitors reach you directly — without exposing your email address.

This article explains how to set up a Facebook Store for an online store using the Vodien Website Builder. It provides step-by-step instructions for accessing the Sales Channels settings, connecting a Facebook account, granting the required permissions, selecting a Facebook Page, and adding the store.

This article describes how to set up payment options for a store created in the Vodien Website Builder. It explains how to access the Payment Options page, select a payment method (such as Stripe, PayPal, Square, or manual payments), connect or add the chosen method, and remove an existing payment method from the store.

This guide explains how to link your website to essential Google services, including Google Analytics, Google Tag Manager, Site Verification, and reCAPTCHA.