How To Update Joomla Admin Logins

There are three options on how to reset Joomla admin password: 

• Joomla Administration Page
• Forgot Your Username and Forgot Your Password Button
• phpMyAdmin via cPanel

 

Via Joomla Administration Page

The login profile details can easily be edited on the Joomla administration page. Follow the steps below on how to edit those details:

NOTE: This process needs to have your access or current Joomla admin username and password.

 

1. Log in to Joomla administration page using the link yourdomain.com/administration (replace yourdomain.com with your website’s domain or subdomain) or via Softaculous Applications Installer in cPanel.
2. Click the My Profile drop-down on the upper right side of the page.
3. Click Edit Account.
   
   
   
    
4. Enter updated details for the following:
    
   • Name – Enter your preferred name of the login profile inside the box.
   • Login name – This is the username needed to login to Joomla’s admin page. This can’t be changed on this process but you can do so via phpMyAdmin.
   • Password – Enter a new password.
   • Confirm Password – Re-enter the new password.
   • Email – This is the registered email address of the user account where the reset link will be sent if you can no longer access the Joomla administration page.
   
    
5. Click the Save button at the top of the page.
   
   
   
   
   All changes made will be saved and will take effect immediately.

 

 

Via Forgot Your Username and Forgot Your Password Button

The username and password can be requested from Joomla’s admin login page given that the registered email is still accessible. Follow the steps below on how to retrieve those details:

NOTE: This process needs to have the registered admin email address accessible as the reset link will be sent to that email address only.

 

1. Access the Joomla administration login page using the link yourdomain.com/administration (replace yourdomain.com with your website’s domain or subdomain).
2. On their corresponding fields, click the [?] question mark of the credential you need to retrieve. If you need to request both username and password, they need to be done separately, one at a time.
   
   
   
    
3. Enter the email address on the corresponding box provided, then click the Submit button. 
   
   
   
   
   An email will be sent to the email address you submitted where the username and instructions on how to reset the password will be provided.
   
   
    

 

phpMyAdmin via cPanel

This process is applicable if none of the username, password, and email address are accessible. This will only need to have access to your web hosting server. Follow the steps below on how to update your Joomla administration logins in phpMyAdmin:

1. Log in to cPanel.
2. Click File Manager.
3. Go to your Joomla website files and locate the configuration.php file.
4. Right-click on the file and select Edit.
5. Click the Edit button.
6. Scroll down to line 19 and take note of the value indicated on the right of the db (database name).
   
   
   
    
7. Go back to cPanel homepage by going back to the previous tab.
8. Scroll down to the icons under Databases and click phpMyAdmin.
   
   
   
    
9. Click the database name that was obtained from Step 6.
10. Click the jos_users table or any table that ends with _users.
    
    a. If you can’t find it from the list, check the next page of tables by selecting number 2.
    
     
11. Click Edit on the row that corresponds to the logins that need to be updated.
    
    
    
     
12. Enter the new details that you want to be changed.
     
    • name – Enter the preferred name of the login profile inside the box.
    • username – This is the username needed to login to Joomla’s admin page.
    • email – This is the registered email address of the user account where the reset link will be sent if you can no longer access the Joomla administration page.
    • password – Choose MD5 from the drop-down to use it as an encryption method for the password. Enter a new password in the Value field.
    
    
    
     
13. Scroll down and click either of the Go buttons to save the changes.
    
    
    
    
    Test the new logins by logging in to Joomla administration page using the link yourdomain.com/administration (replace yourdomain.com with your website’s domain or subdomain).
    
    
     

 

Do not hesitate to contact our Singapore or Australia Support Team if you have further questions.