Hosting Support Articles

Understand the vital roles of domain names and web hosting for your website. Learn the differences and why both are essential components for publishing your website live.

Please be guided here on how to create your personalised email account for your Basic Email Hosting and Exchange Email. Contact our support team for further questions.

Unlock the core of DNS functionality with Nameservers, vital for directing queries to a domain's services. Learn more here.

Connect your domain to your website seamlessly with Vodien hosting. Follow our step-by-step guide for hassle-free connection.

Enhance your website's appeal with a custom Under Construction page. Explore easy ways to create your page using text, images, or WordPress plugins. Know more.

Learn how network firewalls in public places like cafes or libraries can block access to Control Panel ports (2082 and 2083). Understand common network security measures and find solutions for seamless access.

Upgrade your hosting plan to accommodate website and email updates seamlessly. Follow our step-by-step guide for a smooth upgrade process with no downtime.

You can start using G Suite once your Vodien registered domain name has been verified. Please follow this guide in using G Suite via hosting manager and account manager.

Learn the difference between cPanel and WHM in this article. If you have other questions or need further assistance, contact Vodien SG 24/7 support team.

Navigate the world of web hosting with clarity by understanding the differences between Shared, VPS, and Dedicated Server Hosting. Know more here.

Protect your emails with Vodien's JetBackup on web hosting plans. Explore tailored backup options for peace of mind.

In some cases like domain transfer or after a migration has been completed, websites may not work. This is due to the DNS that is cached in your computer. This must be cleared by doing a flush DNS.

Access cPanel, WHM, and Webmail on your Android device with the cPanel app. Learn how to set it up quickly with our step-by-step guide.

Enhance your website's speed for optimal user experience and SEO performance. Discover effective strategies to manage and improve loading times, ensuring a seamless browsing experience for your visitors.

Ensure a seamless transition when changing your domain name by following these essential steps. Click here to learn more.

Master hosting metrics like Entry Process vs. Number of Processes with our guide. Optimise website performance and resource management effortlessly.

Resolve the PrestaShop admin auto logout issue effortlessly with our provided codes, eliminating the IP checking feature causing login problems. Discover the fix for this common issue experienced by many users, ensuring uninterrupted access to your admin panel.

Access essential server details with Server Information on Vodien. If you've misplaced the initial email containing this information, follow our simple steps to retrieve it hassle-free.

Vodien SG advises to transfer your hosting data files first before transferring your domain name. Other than safety, please read other reasons for this recommendation.

JetBackup allows you to download and restore backups of your hosting plan for a specific date and time. Learn more about JetBackup here.

Discover how to securely backup your website files by downloading large files through your File Manager. Follow our step-by-step guide for hassle-free downloading.

Learn how to update PrestaShop version through this guide. Click here to learn more.

Enhance website management by utilising multiple databases for your website. Follow our simple steps to create a new MySQL Database effortlessly and optimize security and performance benefits.

Your domain and hosting will be instantly activated upon successful payment. You will receive a welcome email with your login information. Click here for more info.