Configure the MX and A Records for Plesk Email
This article explains how to configure the required MX and A records for your domain to use Plesk Email.
To use Plesk Email with your domain, you must add the correct DNS records to your DNS zone. These records direct incoming email messages to your Plesk mail server and allow your email service to operate correctly. If the records are missing or incorrect, email delivery may fail.
MX Record
The MX record identifies the mail server responsible for receiving email messages for your domain.
| Name / Host / Alias | Record Type | Priority | Destination / MX Server |
|---|---|---|---|
|
( |
MX |
0 or 1 |
mail.( |
A Record
The A record points mail.(yourdomain.com) to the IP address of your Plesk mail server. This allows devices and mail services to connect to the correct server for email delivery.
| Name / Host / Alias | Record Type | IP Address |
|---|---|---|
|
mail.( |
A |
(Plesk Email server IP address) ex. ( |
Instructions for specific DNS zone
The steps for adding MX and A records vary depending on where your domain’s DNS is managed. Follow the instructions that match your current DNS zone:
- Account Manager DNS
- Plesk DNS (by default, the MX and A record for Plesk email are already configured in Plesk DNS zone)
General instructions
Follow these steps if your DNS is hosted with another provider:
- Go to the DNS settings of your domain.
- Find the existing MX record for your domain.
- Update or add the MX record.
- If an MX record exists, replace its value with the Plesk Email MX record.
- If no MX record exists, create a new MX record using the Plesk Email MX record value.
- Do the same with the A record.
- Wait for the changes to take effect. DNS update may take up to 72 hours to work.