How To Get Started With Titan Email

New to Titan Email? This guide walks you through everything you need to get your account up and running — from creating your first mailbox to sending and receiving emails. By the end of this guide, your Titan Email will be fully set up and ready to use.

 

On this page

• What you'll need before you start
• Step 1: Set up your first mailbox
• Step 2: Activate your Titan Email account
• Step 3: Access the Titan Webmail and send a test email
• Step 4: Set up Titan email on your mobile device
• Step 5: Check your email server settings
• Troubleshooting common email issues

 

What you'll need before you start

Open your welcome email from Vodien and prepare the following information:

• Your hosting login details
• Your domain name

Once you have these ready, you can start setting up your first mailbox.

 

Step 1: Set up your first mailbox

1. Access your Titan Email Manager.
2. Follow the steps in this guide: How To Create a Titan Email Account

 

Step 2: Activate your Titan Email account

To activate your Titan email account, make sure your domain is properly connected to your Titan email server.

• If you purchased your domain and email together, this is usually automatically configured
• If not, you’ll need to manually set up your MX and TXT records, so your email service works properly. These records ensure that emails are routed correctly and that your domain is verified. Once your DNS settings are updated, allow some time for the changes to take effect.

 

Step 3: Access the Titan Webmail and send a test email

Now that your account is created and your email settings are verified, it's time to test if everything is working.

• Follow this guide: How To Access Titan Email From Any Browser
• Log in using your new email and password

If you can log in the Titan Webmail successfully, you’re right on track.

 

Step 4: Set up Titan email on your mobile device

You can access your Titan Email in several ways:

Option A: Use the Titan mobile app

Download the official Titan app for:

• iOS
• Android

Option B: Use a third-party email client

Titan Email also works with email clients like Outlook, Gmail, and Thunderbird. Refer to the Email Setup Guide for step-by-step instructions.

 

 

Step 5: Check your Titan email server settings

If you’re setting up your Titan email on desktop or mobile email client manually, use the following server settings:

 

Troubleshooting common email issues

If you’re unable to send or receive emails, check the following:
 

Problem	Possible Solution
Incorrect password	Reset your password through the Titan Email Manager, then update the new password in your email client.
SMTP authentication disabled	Enable SMTP authentication and ensure you’re using the same login credentials as your incoming mail server
Incorrect port	Make sure you have the right Titan Email Server Settings.
DNS changes not yet propagated	Allow up to 24–48 hours for DNS propagation to complete. You can also review your MX records to ensure they are properly configured.
Domain not pointing to the hosting server	Verify that your DNS records (such as MX and SPF) are pointing to Titan’s mail servers. Update them in your DNS settings if needed.
Mailbox quota exceeded	Clear out unnecessary emails to free up space, or consider upgrading your email plan for additional storage.

 

All set!

Congratulations — your Titan Email account is now fully set up! You can start sending and receiving emails right away.

If you run into any issues, our Support Team is happy to help. Before reaching out, it helps to have the following ready:

• Confirmed that you can log in to Titan Webmail
• Sent and received a test email and completed basic troubleshooting
• Verified that your server settings match the recommended configuration
• Checked that your DNS records (MX, SPF, etc.) are correctly set up
• Waited up to 24–48 hours if DNS changes were recently made