account_manager Support Articles - (Page 2)

This article describes the process of transferring a domain name to Vodien. It lists the prerequisites (unlocked domain, authorization code, valid domain status, disabled domain privacy, and access to registrant email), outlines the steps to prepare the domain, add it to Vodien, and authorize the transfer, and provides information on transfer status updates, duration by TLD, and common issues.

Learn how to manage MX Records for your email hosting. If hosted with Vodien, settings are automatic. For other providers, update your MX Records after checking your Name Servers. Learn more here.

To move your website hosting to Vodien, you'll need to speak with our Business Development Specialist. They will guide you through the available migration options and recommend the most suitable hosting solution for your needs.

This article explains what Advanced Support is and how to request it for complex technical issues (such as website or email migration and restoration) that fall outside standard support coverage. It describes the steps to contact the Support or Sales team, pay the associated invoice, provide the necessary details for the request, and track completion. The article also explains how to access the Advanced Support invoice through the account’s billing history.

Register a domain with us and get default Name Servers. Discover how to change Name Servers to your hosting provider's records in our detailed guide.

Learn about Vodien's email verification process to ensure the authenticity of the email address you have provided with us. Read more about email verification in this article.

Learn about Nametag and Vodien's ID verification process through this guide.

Find your domain name expiry date, monitor upcoming renewals, and keep your domain registration active.

Learn about the implications of canceling your hosting account on your domain name and associated services. Find out more here.

Cancel your product or service effortlessly via the Account Manager by disabling auto-renewal or deleting the product entirely. Follow simple steps for hassle-free management.

Learn how to manage the payment settings on your account. Read this guide to know the multiple payment methods you can use with Vodien.

With transactions securely handled on PayPal's servers, your credit card information remains protected, ensuring a safe and secure payment experience. Know more here.

Ensure seamless renewals for your domains and products with our auto-renewal service. Learn how to manually renew in advance through your Account Manager. Know more here.