Account Manager Support Articles - (Page 2)

Learn how DNS works behind the scenes to make the internet function smoothly. Dive into the essentials in this easy-to-understand article.

At times, Vodien SuperSupport Staff may require to remotely access your machine to help you troubleshoot. We use TeamViewer Software to provide remote desktop assistance.

Effortlessly manage your invoices, including unpaid ones, through your Account Manager. Stay organized with access to your billing history and easily pay invoices due.

Efficiently manage auto-renewal for all your product plans with our step-by-step guide. Explore now!

Never miss a domain renewal with our Auto-Renewal feature. Receive timely notifications and ensure seamless continuation of your registration. Click for more details.

Ensure uninterrupted service with our Email Hosting Auto-Renewal feature, renewing your plan seven days before expiry. Learn more now!

This article describes the process of transferring a domain name to Vodien. It lists the prerequisites (unlocked domain, authorization code, valid domain status, disabled domain privacy, and access to registrant email), outlines the steps to prepare the domain, add it to Vodien, and authorize the transfer, and provides information on transfer status updates, duration by TLD, and common issues.

Learn how to manage MX Records for your email hosting. If hosted with Vodien, settings are automatic. For other providers, update your MX Records after checking your Name Servers. Learn more here.

To move your website hosting to Vodien, you'll need to speak with our Business Development Specialist. They will guide you through the available migration options and recommend the most suitable hosting solution for your needs.

This article explains what Advanced Support is and how to request it for complex technical issues (such as website or email migration and restoration) that fall outside standard support coverage. It describes the steps to contact the Support or Sales team, pay the associated invoice, provide the necessary details for the request, and track completion. The article also explains how to access the Advanced Support invoice through the account’s billing history.

Register a domain with us and get default Name Servers. Discover how to change Name Servers to your hosting provider's records in our detailed guide.

Learn about Vodien's email verification process to ensure the authenticity of the email address you have provided with us. Read more about email verification in this article.

Learn about Nametag and Vodien's ID verification process through this guide.

Cancel your product or service effortlessly via the Account Manager by disabling auto-renewal or deleting the product entirely. Follow simple steps for hassle-free management.

Learn how to manage the payment settings on your account. Read this guide to know the multiple payment methods you can use with Vodien.