Servers Support Articles

Learn the difference between cPanel and WHM in this article. If you have other questions or need further assistance, contact Vodien SG 24/7 support team.

Protect your emails with Vodien's JetBackup on web hosting plans. Explore tailored backup options for peace of mind.

In some cases like domain transfer or after a migration has been completed, websites may not work. This is due to the DNS that is cached in your computer. This must be cleared by doing a flush DNS.

Learn how to connect to SSH via a Windows device. Read this guide for more details.

Discover the power of a Dedicated IP, an exclusive Internet Protocol address assigned solely to one hosting account. Know more here.

Ensure smooth website and email functionality by managing disk space effectively. Learn more here.

Access scheduled backups effortlessly with Vodien Web Hosting and Business Hosting packages featuring JetBackup on cPanel. Learn more here.

Efficiently backup your Web Hosting or Business Hosting package with JetBackup, a top-tier solution for cPanel. Know more here.

Here's a list of coverage for unmanaged and managed services. Read this guide for more details.

Please be guided by the information in this article on how to change PHP version with easyapache on SSH. Consult with a web developer prior to attempting this change.

Learn how to perform a ping to check if your web hosting server is responding or not. The steps are provided in this guide.

Learn how to import your MySQL database to phpMyAdmin via SSH. Read this guide to know how.

Protect your website's vital data with database backups via JetBackup in cPanel. Learn how to download and restore database backups for added peace of mind.

Effortlessly backup your files with JetBackup, even if you've used Cron Jobs. Click to download or restore Cron Job backups without hassle.

Learn how to export your MySQL database via SSH with this guide.

Checking the transit data of your website can be done via traceroute. Be guided by the instructions from this article on how to do so.

This guide is to provide a better understand of using basic SSH to check mail queue. For further questions, please don't hesitate to contact Vodien SG support team.

This article will show you how to solve Clamd download error. Read this guide for more details

This article explains how to change the cPanel theme and style. It covers the available customization options and the steps to apply them from the cPanel interface.

This article explains how it works and how it helps you securely run older PHP applications while planning an upgrade.

This article explains how to configure SSH key-based authentication for secure access to your hosting account. It covers generating an SSH key pair, importing the public key, and using the private key to establish an SSH connection.

This article explains how to create a new cPanel account using WHM. It covers the required account settings and the steps to provision a cPanel account on your server.

This article explains how to change file and directory permissions using SSH. It covers the chmod command and its usage for modifying file permissions on a Linux server.

Learn how to view your server's disk size, usage, and filesystem details via SSH. This guide covers the essential commands, so you can quickly monitor storage and identify what's consuming capacity.

Yes, our Self-Managed Windows Dedicated Server and Self-Managed Windows VPS both run on IIS Web Server, which supports ASP / ASP.Net server side pages.