Servers Support Articles

Learn the difference between cPanel and WHM in this article. If you have other questions or need further assistance, contact Vodien SG 24/7 support team.

Protect your emails with Vodien's JetBackup on web hosting plans. Explore tailored backup options for peace of mind.

In some cases like domain transfer or after a migration has been completed, websites may not work. This is due to the DNS that is cached in your computer. This must be cleared by doing a flush DNS.

Learn how to connect to SSH via a Windows device. Read this guide for more details.

Ensure smooth website and email functionality by managing disk space effectively. Learn more here.

Access scheduled backups effortlessly with Vodien Web Hosting and Business Hosting packages featuring JetBackup on cPanel. Learn more here.

Efficiently backup your Web Hosting or Business Hosting package with JetBackup, a top-tier solution for cPanel. Know more here.

Here's a list of coverage for unmanaged and managed services. Read this guide for more details.

Please be guided by the information in this article on how to change PHP version with easyapache on SSH. Consult with a web developer prior to attempting this change.

Learn how to perform a ping to check if your web hosting server is responding or not. The steps are provided in this guide.

Learn how to import your MySQL database to phpMyAdmin via SSH. Read this guide to know how.

Protect your website's vital data with database backups via JetBackup in cPanel. Learn how to download and restore database backups for added peace of mind.

Effortlessly backup your files with JetBackup, even if you've used Cron Jobs. Click to download or restore Cron Job backups without hassle.

Learn how to export your MySQL database via SSH with this guide.

Checking the transit data of your website can be done via traceroute. Be guided by the instructions from this article on how to do so.

This guide is to provide a better understand of using basic SSH to check mail queue. For further questions, please don't hesitate to contact Vodien SG support team.

This article will show you how to solve Clamd download error. Read this guide for more details

Learn about the critical cPanel authentication vulnerability discovered on April 28, 2026, its impact on CentOS 6 systems, the safeguards we have implemented, and the actions required to remain protected.

This article explains how to enable Hotlink Protection in cPanel. It provides instructions for configuring the feature and explains how it restricts direct linking to files hosted on your website.

Learn the process of establishing an SSH connection from a Mac computer using the Terminal application. By following these steps, you will be able to authenticate with your server and access its command-line environment securely.

This article explains how it works and how it helps you securely run older PHP applications while planning an upgrade.

Learn how to set up your own name servers and connect it to your domain names registered in Vodien.

This article explains how to configure an additional Exim port in WHM for Vodien VPS and Dedicated Server plans. It provides the steps to enable another SMTP port that can be used when the standard SMTP ports are unavailable or blocked.

This article lists the common log file locations used by cPanel and explains the type of information each log contains. It helps you identify where to find logs for monitoring, troubleshooting, and server administration.

This article provides an overview of commonly used SSH commands for managing a Linux hosting account. It explains the purpose of each command and its basic usage.