What is ERR_CONNECTION_RESET, and how do you fix it?

When a user visits a website, their browser establishes a connection with its server. The established connection shares and receives information, allowing the webpage to load in the browser. An error in establishing this connection is sometimes encountered, called the ERR_CONNECTION_RESET error. This is part

The ERR_CONNECTION_RESET error can occur in both your Chrome browser and Android phone. This error signifies that the connection between your browser and the website server was abruptly closed, preventing the page from loading. To experience uninterrupted internet surfing, one must know how to fix it.

This article will tell you the causes of the error and guide you in solving those errors.

Note: If your website is hosted with Vodien, you can contact our support team to help you fix the 504 Gateway Timeout error. Explore our web hosting and dedicated server hosting plans to learn more about the solutions we offer.

What is the ERR_CONNECTION_RESET error?

When a user's browser and server cannot establish a connection or are abruptly closed/reset, a network-related issue, ERR_CONNECTION_RESET, occurs. This means that data is not transmitted between the website server and the browser. A common symptom of the ERR_CONNECTION_RESET error in Chrome Windows 10 is a sign that says, "This site can't be reached," followed by "The connection was reset" or "ERR_CONNECTION_RESET."

Note: Here’s a list of common errors that you are likely to come across when browsing on the internet:

• 403 forbidden error
• 504 gateway timeout error
• ERR_SSL_PROTOCOL_ERROR
• ERR_CONNECTION_CLOSED Error
• DNS_PROBE_FINISHED_NXDOMAIN error

What Causes the ERR_CONNECTION_RESET Error?

In most cases, the error occurs because of the user's internet connection, not the website server. Therefore, the problem persists on the user's side.

In both Chrome for Windows and Android, it is recognized by the message saying 'the site can't be reached' or 'hmmm...can't connect to this network' on Microsoft Edge. For Android, the message 'The webpage is not available' appears.

Common causes of this error are as follows:

1. VPN Interference

A VPN alters the internet connection to increase web privacy and freedom. Sometimes, these changes can negatively affect the user's connection, causing a site to fail to connect with a user's browser.

2. Internet Connection

Interference in a user's internet connection can lead to an ERR_CONNECTION_RESET error. This indicates that your internet connection is likely being overloaded by traffic at the moment. You should check with your internet service provider to ensure your internet connection is working fine.

3. Proxy Settings

A proxy masks the IP address of a user and allows them to surf the web as an anonymous user. This helps boost connection speed and protect the user's data. However, if a poor proxy is used to surf the internet, it can lead to a loss of connection because a poor proxy is not exactly reliable.

4. Browser Cache

When a user decides to visit different websites, the information that loads the webpage is stored as a cache. This helps a website load quickly if a user visits it again. The cache can become outdated over time, leading to overaccumulation of cache in a browser, which can cause an ERR_CONNECTION_RESET error.

5. Firewall and Antivirus

Firewalls and antivirus protect a user's computer from various cybersecurity threats. Sometimes, because of their configuration, this may lead to the incorrect identification of a safe website as one that poses a security risk. These websites end up being blocked by the antivirus or firewall. This can affect the internet connection and lead to an ERR_CONNECTION_RESET error.

6. Network Device Issue

A user's Wi-Fi router can become overloaded with traffic, affecting the established connection. A bad sign for such an issue could be the router's heating. A user should download a Wi-Fi analyzer and change their Wi-Fi channel. Changing the router's position in a room can also help with this error.

How do I fix the ERR_CONNECTION_RESET error?

Checking the internet connection before attempting to fix the ERR_CONNECTION_RESET error is the right thing to do. This ensures that your internet connection is working fine overall. You can do this by trying to access other websites. If they open, then your internet connection is absolutely fine and you should check the other methods of fixing this error.

1. Check if the Website is Working

In rare cases, the website users try to access might be down. Therefore, users must check whether the website is working or not.

Users can do this using an online website server checker like Down for Everyone or Just Me. This free tool helps a user identify whether the server is working or down for some reason.

Pro Tip: If you’re a website owner, this is one of the reasons you should always get your hosting from a reliable and reputable web hosting provider. And if your website traffic numbers are on the rise, you should prepare in advance and choose either dedicated server hosting or a VPS (virtual private server) to help you deal with the increased traffic.

2. Clear Browser Cache and Cookies

The outdated information stored in a browser's cache to speed up website loading can cause problems with the internet connection. To fix this issue, a user can clear the browser's cache and cookies.

Follow these steps to clear out the cache and cookies:

From Chrome on Windows:

1. Click on the three vertical dots on the upper right side.
2. Click on the option to clear browsing data.A menu will open by default. Select the options for cookies, cache, and images.

To clear cache and cookies on Firefox:

1. Open “Settings from the menu (three horizontal lines in the top right corner)

2. Click on “Privacy & Security” in the left-hand side menu

3. Scroll down to “Cookies and Site Data” and click on “Clear Data”

4. Click on “Clear”

For Android:

1. Open the Chrome app, then click on the three dots in the upper right corner.
2. Tap on “Clear browsing data”
3. Tap on the “More options” tab
4. Select “Cookies and site data” and “Cached images and files” from the list of options
5. Hit the “Clear data” button.

3. Disable firewalls and antivirus

Antivirus and firewalls on a computer use various algorithms and rules to protect a user's computer. Sometimes, these algorithms block access to even websites that do not pose a security risk. Therefore, to counter this malfunction, a user can temporarily disable firewalls and antivirus to fix the ERR_CONNECTION_RESET error.

You can refer to these steps to disable the antivirus:

For Windows:

1. Open the Start menu (The Windows logo key on your keyboard) and go to “Settings”. Or, press Windows Key + I to directly open the settings menu.

2. Then go to “Privacy & Security” from the left-hand side menu.

3. Go to Windows Security.

4. Click on 'Virus and Threat Protection,' then click on 'Manage Settings,' and turn off the toggle for real-time protection.

To turn off the firewall:

1. Open the Start menu
2. Go to “Privacy & security”
3. Click on “Windows Security”
4. Click on “Firewall & network protection”

5. Click on “Domain network”

6. Now turn off the firewall on the domain network.

For macOS:

1. Click on the Apple logo in the upper left corner.
2. Go to “System settings”.
3. Click on “Network” and then on “Firewall”

4. This will open the Firewall settings. Toggle the button off

4. Restart Your Network Device

A simple reboot of the internet connection can also fix this error; it is easy and quick to do.

One can follow these steps to reboot their router:

1. Unplug the router cord.
2. Wait for 2 minutes to drain any residual power.
3. Plugin and let it boot up.

For Android devices, one can follow these simple steps:

1. Scroll down the features banner on your phone.

2. Click on the Wi-Fi icon, turn it off, and then turn it back on again.

3. This will automatically terminate and connect your internet connection if you use Wi-Fi.

4. To refresh the internet connection, one can do the same with mobile data.

5.    Check VPN

Using a VPN helps users experience more security and freedom to surf the internet. However, VPNs are imperfect, and they can hamper a user's internet connection, leading to an ERR_CONNECTION_RESET error.

A user can verify whether the VPN causes the error by temporarily disabling the VPN connection. Follow these steps to disable your VPN:

For Windows:

1. Open “Settings”.
2. Go to “Network & Internet”.
3. Select “VPN” from the left-hand side menu.
4. Choose the VPN connection you want to disable.
5. Click on “Disconnect” to disable the VPN connection.

For Android:

1. Open the settings menu of your Android phone
2. Go to “Network & Internet” or “Connection & sharing” depending on your Android device.
3. Tap on “VPN”
4. Choose the connected VPN and tap on “Disconnect”.

6. Disable Proxy Server

The proxy server hides the user's IP address and allows them to browse the web incognito, thus preserving their anonymity and increasing security. However, this can also cause internet connection problems for the user. Therefore, temporarily disabling the proxy server might help fix this error.

Follow these steps to disable proxy security:

On Windows:

1. Press Win + I together to open the Settings menu.
2. Go to Network & internet in the left hand side menu.
3. Select Proxy from the right-side menu.

4. Under the Automatic proxy setup section, toggle off Automatically detect settings.

On Android:

1. Open Settings.
2. Tap Wi-Fi or Network & Internet.
3. Select your Wi-Fi network.
4. Tap on Proxy or Advanced settings.
5. Choose None or toggle off proxy settings.
6. Exit Settings.

On macOS: 

1. Go to System Preferences.
2. Click the Network option.
3. Open Advanced settings.
4. Click the Proxies option.
5. Uncheck all the protocols to configure and click OK.

7. Reset TCP/IP Settings

TCP/IP settings refer to the configuration parameters related to the Transmission Control Protocol (TCP) and Internet Protocol (IP), which are foundational protocols for communication over the Internet and most computer networks. Sometimes, these settings may get corrupted, or the configuration may be incorrect. This affects the Internet connection and causes the ERR_CONNECTION_RESET error.

Thus, a user can reset their TCP/IP settings to fix the ERR_CONNECTION_RESET error by following these steps:

For Windows:

1. Click on the windows icon.
2. Type 'cmd' in the search option.
3. Run the command prompt as an administrator.
4. Type these commands individually and hit enter after typing each commands

1. netsh winsock reset
2. netsh int ip reset
3. ipconfig /release
4. ipconfig /flushdns
5. ipconfig /renew

5. This will reset the TCP/IP settings on your computer.

For macOS: 

1. Click the Apple icon in the top left corner and select System Preferences.
2. Select Network.
3. Click the Internet connection with status Connected. Then click Advanced.
4. Open the TCP/IP tab and click Renew DHCP Lease.
5. Press OK.
6. Restart your Mac.

Conclusion 

ERR_CONNECTION_RESET errors are easily fixable. As discussed above, their common causes include VPN interference, internet connection issues, browser cache issues, network device issues, and more.

A user can easily diagnose the error by following a few systematic steps: checking if the website is working or not, then clearing the cache and cookies of the browser, temporarily disabling firewall and antivirus, restarting their router, temporarily disabling VPN and proxy servers, and lastly, if everything else does not work, resetting their TCP/IP settings. Explore Vodien's hosting solutions for reliable and high-performance web hosting; you will get all the assistance and guidance needed under one platform.

ERR_Connection_Reset Error FAQs:

How do I prevent an ERR_CONNECTION_RESET?

The ERR_CONNECTION_RESET error disrupts communication between your browser and a website. To troubleshoot, check your internet connection. If stable, try restarting your router/modem. Also, clear your browser cache and cookies, as outdated data can cause conflicts.

What is ERR_CONNECTION_RESET when using HTTPS?

The ERR_CONNECTION_RESET error, even on HTTPS sites, indicates a sudden disconnect between your browser and the website. It's not related to HTTPS itself but could be caused by unstable internet, outdated browser data, VPN/proxy issues, security software blocking the connection, or even a misconfigured website server.

What is Error ERR_CONNECTION_CLOSED in Android?

ERR_CONNECTION_CLOSED on Android means your phone couldn't connect fully to a website. It could be due to a shaky internet connection, outdated browser data, a glitch in your app, or even the website being down. To fix it, refresh the page, check the internet connection, or clear browsing data.

How To Fix Error ERR_CONNECTION_CLOSED in Android?

To fix the ERR_CONNECTION_CLOSED error on Android, try clearing your browser cache and data, switch to a different network, or enable airplane mode and then disable it. You can also disable VPN or proxy settings. If the issue persists, restart your device or reset your network settings.