Our SuperSupport are why our clients choose us to be their web host! We believe in giving you the utmost value in the form of full control and functionality needed for you to run a successful website. Read more about the various reasons why Vodien is different and why people choose us as their web hosting provider!
The human capital is the most important factor in our promise of providing a 24/7 SuperSupport service. Properly structured departments take care of different types of hosting and ad-hoc support to ensure our customers can rely on us to tackle on related issues that they may encounter. We know that changing web hosting service providers may be an intimidating process; that’s why we even have a dedicated service delivery team to ensure that your websites and emails are properly migrated over to our end.
Reaching out to our support team is as easy as it gets; you can do so either via email, live chat or phone and our team will do our best to accurately and swiftly answer your questions and assist with the difficulties.
From our cost-effective web hosting plans to dedicated server solutions, Vodien offers the best off-the-shelf hosting services powered by our industry-grade hardware and components so that your websites and emails perform at its best. Our servers are well-housed in our data centres to ensure only the top performance with continual upgrades to future-proof technical requirements.
Let Vodien take care of the advanced security setup and monitoring for your websites and emails. With our security sentry and cyber-threat prevention architecture in place, rest assured that your services are proactively monitored around the clock and you can expect timely reports of suspicious account activities to determine if a threat is imminent.
We stay true to our commitment of growing our systems, keeping up with the technology and only offer the best web hosting service that always outperforms our competitors in terms of speed, security and flexibility. Be empowered by our customised web hosting control panel options allowing you to manage backups, view statistics, add new domains or emails accounts and more.
Reaching out to your customers has never been easier with our connections to internet backbone providers globally. Be it serving your website to the local or overseas audience, we have multiple geographically redundant dedicated connections to Tier-1 backbones from the largest Internet Service Providers in South East Asia and the USA.
Excellent service from the sales and support team. I am impressed by the prompt response and follow up by the entire team. This is refreshing and contrasts with the poor . . .August 09, 2017
I am always impressed with the level of awesome support from Vodien and their Support Teams. Over ten years working relationship with Vodien and I have never been let down a single time. Thank you, Vodien.August 11, 2017
At first, I felt overwhelmed. But after a few rounds of exchanges, the enquiry process went smooth and managed to get the issue solved. Thanks to all who helped this non-tech savvy person, getting his company's email back. Cheers!September 15, 2017
Excellent support from Vodien customer support team. I supposed to renew my domain end up I place the wrong order. I contact the customer support and they help me to . . .September 19, 2017
Glad to know that assistance was rendered without having to approach any in-house developers (which we have none) to fix the issues.September 21, 2017
Your officer manning the chat line was quite helpful and I could do the transfer w/o making any calls to Vodien. Although I am not a tech savvy person, I could follow the simple instructions given by your staff to get the work done. Keep it up!September 21, 2017
They managed to retrieve all emails within 2 hours. Great! They also help me to whitelist and store the spam emails in the spam folder. Well versed in technical issues.September 22, 2017