Our SuperSupport are why our clients choose us to be their web host! We believe in giving you the utmost value in the form of full control and functionality needed for you to run a successful website. Read more about the various reasons why Vodien is different and why people choose us as their web hosting provider!
The human capital is the most important factor in our promise of providing a 24/7 SuperSupport service. Properly structured departments take care of different types of hosting and ad-hoc support to ensure our customers can rely on us to tackle on related issues that they may encounter. We know that changing web hosting service providers may be an intimidating process; that’s why we even have a dedicated service delivery team to ensure that your websites and emails are properly migrated over to our end.
Reaching out to our support team is as easy as it gets; you can do so either via email, live chat or phone and our team will do our best to accurately and swiftly answer your questions and assist with the difficulties.
From our cost-effective web hosting plans to dedicated server solutions, Vodien offers the best off-the-shelf hosting services powered by our industry-grade hardware and components so that your websites and emails perform at its best. Our servers are well-housed in our data centres to ensure only the top performance with continual upgrades to future-proof technical requirements.
Let Vodien take care of the advanced security setup and monitoring for your websites and emails. With our security sentry and cyber-threat prevention architecture in place, rest assured that your services are proactively monitored around the clock and you can expect timely reports of suspicious account activities to determine if a threat is imminent.
We stay true to our commitment of growing our systems, keeping up with the technology and only offer the best web hosting service that always outperforms our competitors in terms of speed, security and flexibility. Be empowered by our customised web hosting control panel options allowing you to manage backups, view statistics, add new domains or emails accounts and more.
Reaching out to your customers has never been easier with our connections to internet backbone providers globally. Be it serving your website to the local or overseas audience, we have multiple geographically redundant dedicated connections to Tier-1 backbones from the largest Internet Service Providers in South East Asia and the USA.
We would like to thank Mr Erwin for the great help on email issues for the past few days via Teamviewer. He is very patient to guide us and solved our issues.December 01, 2017
Very good, fast responses and keeping us updated all the time. Good job!December 01, 2017
Nick, is very efficient and very helpful. The service provided is very good. Credit to Nick and keep it up!December 01, 2017
Immanuel has been a great assistant in helping to resolve the issue I have. Thanks again.December 03, 2017
Very helpful, professional and very quick. Amazing support. as from yesterday on, all three staff members were great.December 06, 2017
Ivy was very helpful in solving my problem today. She is patient, knowledgeable and friendly. She is an asset to Vodien so please don't let her go!!December 10, 2017
Super support... very proactive and understanding. your company really stands out when it comes to fulfilling the promise of good support. impressed.December 12, 2017
I'm satisfied with the swift response. Also, the issue was quickly resolved with Gino making the amendments on my behalf. Information provided was sweet and concise, perfect for a non tech-savvy person like me. Cheers!December 15, 2017