Our SuperSupport are why our clients choose us to be their web host! We believe in giving you the utmost value in the form of full control and functionality needed for you to run a successful website. Read more about the various reasons why Vodien is different and why people choose us as their web hosting provider!
The human capital is the most important factor in our promise of providing a 24/7 SuperSupport service. Properly structured departments take care of different types of hosting and ad-hoc support to ensure our customers can rely on us to tackle on related issues that they may encounter. We know that changing web hosting service providers may be an intimidating process; that’s why we even have a dedicated service delivery team to ensure that your websites and emails are properly migrated over to our end.
Reaching out to our support team is as easy as it gets; you can do so either via email, live chat or phone and our team will do our best to accurately and swiftly answer your questions and assist with the difficulties.
From our cost-effective web hosting plans to dedicated server solutions, Vodien offers the best off-the-shelf hosting services powered by our industry-grade hardware and components so that your websites and emails perform at its best. Our servers are well-housed in our data centres to ensure only the top performance with continual upgrades to future-proof technical requirements.
Let Vodien take care of the advanced security setup and monitoring for your websites and emails. With our security sentry and cyber-threat prevention architecture in place, rest assured that your services are proactively monitored around the clock and you can expect timely reports of suspicious account activities to determine if a threat is imminent.
We stay true to our commitment of growing our systems, keeping up with the technology and only offer the best web hosting service that always outperforms our competitors in terms of speed, security and flexibility. Be empowered by our customised web hosting control panel options allowing you to manage backups, view statistics, add new domains or emails accounts and more.
Reaching out to your customers has never been easier with our connections to internet backbone providers globally. Be it serving your website to the local or overseas audience, we have multiple geographically redundant dedicated connections to Tier-1 backbones from the largest Internet Service Providers in South East Asia and the USA.
I am writing to comment Gino for his excellent customer service and technical support this evening. Something had gone amiss with our e-mail and I wasnt able to receive any . . .March 18, 2017
Adonis services was good. Assist me beyond his work. Very patiently tough me step by step and also sent me the procedure for email setup. I'm really impressed with his services. Keep it up Vodien!!March 28, 2017
I had a web email issue and called your Customer Support and spoke to your staff Jessica. She handled my bungling queries with patience and helped set me right. My emails are working well. Thank you to Jessica all is well.March 30, 2017
Though I am an auntie who is not IT savvy, The assigned engineer, is patience trying to explain on the chat about my MS outlook send/receive troubleshoot. He has . . .March 30, 2017
It was just this evening I started asking questions and your response is fantastic. So fast and so warm. I am not too familiar with computer technical terms but feel . . .March 30, 2017
The reason why I've been recommending most of my clients to use Vodien for web hosting. Thumbs up. Overall good experience with Vodien and issues are resolved quickly. Thank you Kristel.April 04, 2017
Vodien has always had great support and continues to be my vendor of choice. Kudos to the team!April 07, 2017
Thanks Ruby, for the immediate action to inform us on the error. Greatly appreciate it.April 07, 2017
Support respond is prompt and provided all the necessary details I needed to get things done! This is perfect...April 08, 2017
Peter Tan did a very good job of not only fixing my site, but explaining what was wrong with it. Thank you for your very good support.April 10, 2017