Our SuperSupport are why our clients choose us to be their web host! We believe in giving you the utmost value in the form of full control and functionality needed for you to run a successful website. Read more about the various reasons why Vodien is different and why people choose us as their web hosting provider!
The human capital is the most important factor in our promise of providing a 24/7 SuperSupport service. Properly structured departments take care of different types of hosting and ad-hoc support to ensure our customers can rely on us to tackle on related issues that they may encounter. We know that changing web hosting service providers may be an intimidating process; that’s why we even have a dedicated service delivery team to ensure that your websites and emails are properly migrated over to our end.
Reaching out to our support team is as easy as it gets; you can do so either via email, live chat or phone and our team will do our best to accurately and swiftly answer your questions and assist with the difficulties.
From our cost-effective web hosting plans to dedicated server solutions, Vodien offers the best off-the-shelf hosting services powered by our industry-grade hardware and components so that your websites and emails perform at its best. Our servers are well-housed in our data centres to ensure only the top performance with continual upgrades to future-proof technical requirements.
Let Vodien take care of the advanced security setup and monitoring for your websites and emails. With our security sentry and cyber-threat prevention architecture in place, rest assured that your services are proactively monitored around the clock and you can expect timely reports of suspicious account activities to determine if a threat is imminent.
We stay true to our commitment of growing our systems, keeping up with the technology and only offer the best web hosting service that always outperforms our competitors in terms of speed, security and flexibility. Be empowered by our customised web hosting control panel options allowing you to manage backups, view statistics, add new domains or emails accounts and more.
Reaching out to your customers has never been easier with our connections to internet backbone providers globally. Be it serving your website to the local or overseas audience, we have multiple geographically redundant dedicated connections to Tier-1 backbones from the largest Internet Service Providers in South East Asia and the USA.
Hi, your staff support team Megan and Kenneth have been a great help to assist my queries and modifications of certain areas in my domain. Replies were very prompt and . . .August 04, 2016
The response by the team was prompt, proactive and very much took care of my request in a very timely fashion. Joyce made sure I stayed informed of what was going to happen and kept me up to date every step of the way. Thank you!July 05, 2017
Customer service officer Zoey's replies were very prompt and instructions given were clear & precise. Excellent work!July 12, 2017
Zack is amazing. his response is prompt and really help to resolve many thorny issues. Power to ZACK!July 16, 2017
Absolutely satisfied. Vodien support is especially good for people like me who are technically clueless. Appreciate it for making it idiot-proof setting up the email & web-hosting!July 19, 2017
Dear Support at Vodien, You resolved my issue in less than 30 minutes where I need more time on my own to resolve my issue. I can say that this is . . .July 22, 2017